Letter #10: An Important Component of Communication

Dear Amigo,

We’ve been talking about the brain. But let’s switch gears just a bit, shall we? Let’s talk about communication.

Renowned sociologist and personal knowledge systems innovator Niklas Luhmann once wrote the following…

“One of the most basic presuppositions of communication is that the partners can mutually surprise each other. Only in this way can information be produced in the respective other.”

I think often about this quote when thinking about how we say we “communicate” with a computer or with AI. Are we surprising the AI? Can AI be surprised? Sure, computers surprise us all the time (especially when they fail to do what we expect them to do, like work properly), but I don’t see the opposite happening.

So if talking to a computer (like we do now with AI assistants, for example) isn’t communication, then what is it?

Food for thought, right?

We’ll chat tomorrow, and I have a special announcement to make, too.

Until then,

Always remember to stay crispy, my friend.

Jacob Tullos